Shipping Policy

Thank you for visiting and shopping at Dreamtime Kullilla Art. Following are the terms and conditions that constitute our Shipping Policy. 

Domestic & International Shipping Policy

Shipment processing time

All orders are processed within *2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method  Estimated delivery time  Shipment cost
Standard as per Australia Post guidelines from $12.50 
Express as per Australia Post guidelines from $15.00

Delivery delays can occasionally occur. 

FREE SHIPPING:  Currently we are offering FREE standard Australia Post Insured shipping Australia-wide for all sales over $150.00 (up to 5kg) excluding BULK orders (over 5 kg) - for BULK orders there will be nominal shipment cost Australia -wide of $40.00 applicable.

Supported Couriers & Postal Services

 - Australia Post
- TNT (for Business to Business Customers ONLY)

Shipment to P.O. boxes

Dreamtime Kullilla Art ships to addresses within the Australia and Australian Territories,

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours

Customs, Duties and Taxes

Dreamtime Kullilla Art is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Dreamtime Kullilla Art is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.